“You’ll never know what it is you are doing wrong that may have cost you the deal…that’s one of the things that I’ve wanted to learn. Thanks to you, I did!” - L.D., Outside Sales Representative
“Our business has accelerated since we took your class. I believe it is a direct reflection of your material that we have implemented with our sales force.” - T.W., Director of Sales and Marketing
“My new found skills have made my confidence level soar! I no longer question if I’m doing something wrong or offensive…Now I know that I’m always putting my best foot forward.” - S.D., Vice President of Global Operations
“This class truly transformed my life! Before your class, I was terrified to enter a room of strangers. But now that I’ve acquired these new skills, I can relax and make the most of my networking opportunities.” - C.A, Public Relations Account Executive
“This class has helped me to become a more polished professional. I wish I’d had this class before I traveled abroad!” - D.G, Project Manager, Client Services
“I believe that this class has saved me several transactions. With these skills, I have new found confidence and believe that the sky is the limit!” - S.B. Commercial Real Estate Broker
“I anticipate that implementing these skills will help me acquire five to six more clients this year!” - J.H., Financial Advisor
“The information I learned in this class is invaluable! How much does self-confidence cost?” - L.E., Advertising Account Executive
The seminar was refreshing…it felt good to learn something new!” - B.N., Director of Business Development
“You helped me to distinguish myself from the competition and land the job!” - C.W., Chief Financial Officer
“The skills I’ve learned have helped me to project more confidence, which in turn brings increased confidence to my clients.” - P.M., Event Planner
“Thanks for bringing me to the top of my game!” - N.D., Senior Marketing Manager
“This class has helped me to become a more polished professional. Selfishly, I’d like to keep this information to myself but the rest of the country so badly needs it!” - G.H.
“I believe that this class has saved me several transactions. With these skills, I have new found confidence and believe that the sky is the limit!” - S.B.
“I anticipate that implementing these skills will help me acquire five to six more clients this year!” - J.H.
“The information I learned in this class is invaluable! How much does self-confidence cost?” - L.E.
Austin City Manager Mark Ott and Jan Goss
On site or Off site training is available

Some participants learning new skills to outclass their competition
Enjoy Professional Dining Etiquette
Jan Goss is a Protocol Consultant who is trained and certified through the Protocol School of Washington in Washington DC.
Competition in the business arena is fierce and companies are now looking for persons who can handle themselves at an international trade show as well as in a business-meeting, mixer, or at the computer. It is imperative to “outclass your competition” with protocol intelligence — the ultimate business tool. This causes your confidence to soar.
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These Tips are presented at professional meetings by Jan Goss and are posted here to help you move ahead of your competition.
Smile-This may seem oversimplified, yet it is profound. First impressions are powerful. Train yourself to smile. Practice the smile that is best for you. If you need to take care of dental work or [...]